Repair Service Terms & Conditions
1. Repair Agreement
By purchasing a diagnostic or repair service, you are agreeing to send us your original unit to be diagnosed and/or repaired.
You also need to complete and include the work order form found here
We will not be sending you a replacement unit. We have separate services if you are looking for a replacement unit
2. Diagnostic Fee
In the event you decline a repair service or replacement part after we have completed a diagnostic service on your part the diagnostic fee + shipping will be due as per the signed Work Order Form. This fee covers the time and labor involved with processing and testing your unit.
3. Warranty Terms
Almost all of our repairs require that you send the entire unit for us to warranty the work we perform.
For example, if you are sending an instrument cluster to be repaired, you must send the entire cluster including the lens.
4. Non-repairable Items
In the event of your unit being non-repairable and you decide to purchase a replacement unit, we will assume you do not want your original unit shipped back to you.
If you do want the original part returned, then it will be your responsibility to inform us and accept the additional shipping charges.
brent banning (verified owner) –
Great communication
Michael Hill (verified owner) –
Sent it to them broken and it returned working. What else can you ask for.
Jonathan (verified owner) –
2004 GX470 Speedometer and tachometer were not working correctly (jumping, reading inaccurately, never returning the zero) and i had the dim spot in lighting at the 10 mph area on the speedometer. I’ve had the repaired cluster installed for a month, and it’s working perfectly.
Easy shipping and faster service than expected. Highly recommended if you are experiencing issues with your GX470 gauge cluster.
Anonymous (verified owner) –
My gauges were intermittently working and some of the LED lights were burned out. After repairs, everything works great.