Send your Fitbit to Tanin Auto Electronix to have the battery replaced.
This repair service applies to the following models:
- Fitbit Charge
- Fitbit Charge HR
- Fitbit Charge 2
If you have a damaged, bubbling, or broken band or if you have a missing or damaged button please contact us first for additional pricing.
If your Fitbit has water damage, endless Fitbit “resetting” or power cycling, or other issues a new battery will not help you. Generally, if water damage has already occurred, it cannot be repaired or undone. Also, please note that if you install the new battery and only get 6-12 hours of life then there is an underlying issue with the Fitbit that we cannot repair.
Note on pairing the device to your account:
If you are unable to pair or connect your Fitbit to your mobile phone app you will need to pair it on your computer with the “Fitbit Connect” application with the wireless USB dongle plugged into your computer.