Repair Service Terms & Conditions
1. Repair Agreement
By purchasing a diagnostic or repair service, you are agreeing to send us your original unit to be diagnosed and/or repaired.
We will not be sending you a replacement unit. We have separate services if you are looking for a replacement unit .
2. Diagnostic Fee
In the event you decline a repair service or replacement part after we have completed a diagnostic service on your part the diagnostic fee + shipping will be due as per the signed Work Order Form. This fee covers the time and labor involved with processing and testing your unit.
3. Warranty Terms
Almost all of our repairs require that you send the entire unit for us to warranty the work we perform.
For example, if you are sending an instrument cluster to be repaired, you must send the entire cluster including the lens.
4. Non-repairable Items
In the event of your unit being non-repairable and you decide to purchase a replacement unit, we will assume you do not want your original unit shipped back to you.
If you do want the original part returned, then it will be your responsibility to inform us and accept the additional shipping charges.
Todd Whisenant (verified owner) –
Thank you, your part fixed my Mommy’s car…. lol
Guest –
The part arrived quickly. I removed the old one, installed the new one and it’s working great so far. I hope it lasts longer than the original one.
Guest –
This was very hard to find for the 2010, Tannin Auto had it in stock shipping was fast and it worked great. I saved $400 doing this myself and didn’t have to worry about any questions over the odometer reading as I didn’t have to replace the whole cluster.