Shop here to find out how you can fix your broken Fitbit! There’s a good chance the issues you’re having with your Fitbit are related to the battery, so shop online for replacement Fitbit batteries.
We currently offer replacement batteries for the Charge, Charge HR, and Charge 2 which uses a different battery.
If you send in your fitbit or let us know which model you have we can start offering new batteries. It’s possible that they use one of these two batteries.
Some issues that can’t be repaired are strap issues, broken housings, cracked screens, or other internal damage caused by water. Quite simply, the repair cost would far exceed purchasing a new or used fitbit in working condition. Furthermore, fitbit has a generous customer service program and they will usually work with you on replacements or warranty related issues.