The Toyota Prius cluster used a ground breaking all digital design. This increased the chances of total failure however. When this happens you lose all information on the displays.
Our replacement cluster has brand new components installed to prevent this issue from happening in the future. This cluster is difficult to remove because the dashboard is needed to come out first.
We will also program your vehicle mileage into the cluster.
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By purchasing a diagnostic or repair service, you are agreeing to send us your original unit to be diagnosed and/or repaired.
We will not be sending you a replacement unit. We have separate services if you are looking for a replacement unit .
In the event you decline a repair service or replacement part after we have completed a diagnostic service on your part the diagnostic fee + shipping will be due as per the signed Work Order Form. This fee covers the time and labor involved with processing and testing your unit.
Almost all of our repairs require that you send the entire unit for us to warranty the work we perform.
For example, if you are sending an instrument cluster to be repaired, you must send the entire cluster including the lens.
In the event of your unit being non-repairable and you decide to purchase a replacement unit, we will assume you do not want your original unit shipped back to you.
If you do want the original part returned, then it will be your responsibility to inform us and accept the additional shipping charges.
We’ll repair your item and ship it back to you within 24 hours of the time it arrives at our shop.
This does not include faster return shipping!
Please select an expedited shipping option separately during checkout.
Our preferred method of shipping for available locations in the Midwest. Spee-Dee provides overnight shipping for most locations at a reasonable cost. In more rural areas, shipping is generally between 2-3 days instead. If you are within the Spee-Dee service area, then this option will be available for you.
Estimated delivery times between 3-5 business days.
Estimated delivery times between 1-3 business days.
Overnight delivery for most locations.
Estimated delivery times of 5 business days or less. For select areas on the West Coast, this can extend to 6-7 business days.