Shipping

Current turnaround time on repair services as of 11/16/2022 is 5-7 business days.

Customer order shipments are insured up to $100 at no additional cost. If you would like to be covered beyond this amount, it is the customer’s responsibility to add additional insurance to cover your part should it get LOST or DAMAGED in transit.

For the return shipping of customer supplied parts for repair services – it is the customer’s responsibility to add additional insurance to cover your part should it get LOST or DAMAGED in transit. If you decide to purchase additional insurance, is applied to your return shipment only.

How to send your item to Tanin Auto Electronix

Print and complete the necessary form
Repair work order | Odometer correction | Core refund

Remove the item from your vehicle

Properly package your item
– Please ensure there is at least 2 inches of space filled with padding between the item and sides of the box.
– We recommend using newspaper or packing peanuts, as well as insuring your package.

Ship your item to us using the carrier of your choice.
– Optionally, you can use our UPS portal to create a shipping label.

Our turnaround time is generally 7-10 business days after receipt for most items.
– Time may be extended dependent on current repair volume and the item you are sending.
– We can also provide expedited return shipping at an additional cost by request.

International Orders

For all international orders and purchased parts the customer is responsible for any and all customs or import fees. We can not understate customs values. If we ship your repaired item back to you then it will be shipped as such and there should be no additional fees due because repair services are returned goods and do not have an import charge.

Additional Information

Repair services do not cover physical damage, missing parts, or repairs beyond the normal scope or price paid.
In the rare event that we are unable to repair your item, we charge a labor fee. The standard fee for this is $104.99.
If you do not want the item back, we will generally pay you a core value for your item.
We can also help you locate a replacement item. For replacement instrument clusters, we can program the correct mileage and VIN to ensure plug and play operation.
Warranty varies by item. Please see the item description for specific warranty information.